Privacy Policy for Oakhart Renovations
At Oakhart Renovations, we are committed to protecting the privacy and security of the personal information we collect from our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform and utilise our construction and renovation services, which include residential kitchen and bathroom remodels, commercial fit-outs, structural repairs, exterior landscaping, custom carpentry, painting and plastering, flooring installation, and plumbing and electrical upgrades.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes your name, postal address (832 Flinders Street, Floor 7, Melbourne, VIC, 3008, Australia), phone number, and email address, which you may provide when requesting a quote, inquiring about our services, or engaging us for a project.
- Project-Specific Information: Details about your renovation or construction project, including specifications, drawings, dimensions, material preferences, budget, and timelines.
- Usage Data: Information on how our site is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
Oakhart Renovations uses the collected data for various purposes:
- To provide and maintain our services.
- To inform you about services, offers, and news related to Oakhart Renovations.
- To respond to your inquiries and provide customer support.
- To process and manage your project requests for residential kitchen and bathroom remodels, commercial fit-outs, structural repairs, exterior landscaping, custom carpentry, painting and plastering, flooring installation, and plumbing and electrical upgrades.
- To improve our website's functionality and user experience.
- To monitor the usage of our site for analytical purposes.
- To detect, prevent, and address technical issues.
3. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., project management software, analytics providers for site usage), or assist us in analyzing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: Oakhart Renovations may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of our services or the public, or protect against legal liability.
4. Security of Data
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavour to use strong security measures, we cannot guarantee its absolute security.
5. Your Data Protection Rights
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Oakhart Renovations
832 Flinders Street
Floor 7
Melbourne, VIC, 3008
Australia